Return & Refund Policy

What is the Refund Policy of trinkshop.com?

Customers can return their order within 15 days of the order delivery.
All the returns must be in unused condition with all the original tags and packaging intact.
The product amount will be credited in your bank account once we have received the products and quality check is done.

How do I return you the product?

We recommend you to use local Courier Service or Speed Post Service.

How do I return you the product?

We recommend you to use local Courier Service or Speed Post Service.

Will I receive my shipping charges ?

Yes we will credit you the shipping charges of the courier. Please click a picture of the invoice of the courier slip and send it to us on our email: support@trinkshop.com .
Please make sure that the courier charges must not exceed our shipping rates. If this is done the refund for return shipping will be cancelled.

Charges that will be deducted?

The customer will be not be given refund of the shipping charges or COD charges which are added at the time of shopping from trinkshop.com.

Also Rs 100 extra will be deducted for restocking

Will I receive my total amount?

Yes you will receive the total amount (with all the charges deducted ) .

For E.G.:

If a customer orders a screen protector.

Screen Protector Rs 249
(+)       Shipping   Rs  50

Total amount = Rs 299 (Screen Protector + Shipping)

Return of goods

Total Amount paid by the customer Rs 299
(-) Less shipping fee                            Rs    50
(-) Restocking Fee                                Rs   100

Refund amount to the customer = Rs 149 + shipping charges of courier paid by the customer at the time of retuning back the goods to us.
NOTE:
Shipping prices will be the same as mentioned for Standard Delivery, Express Delivery and ONE-DAY Delivery.

What are the terms and conditions of Refund?

You can ask for a refund against any of your order within 15 days of its delivery, provided that the products are found to be damaged or a manufacturing defect.

How long the refund procedure takes ?

The refund procedure will be initiated within 72 hours once we receive your product and quality inspection is done.

Where should I return my product?

You are requested to courier the product to us at the address mentioned below and the quality inspection will be done immediately so that we can refund you your amount.

Neenu Plastics
9007 D.B. Gupta Road, Next to Reliance Fresh
Paharganj
New Delhi – 110055


I haven’t received my refund till yet. What should I do?

We update our customers through emails once we initiate the refund procedure. If our last email states that we have initiated the refund procedure, kindly wait for the process to complete.

If you still have further queries you can write us at support@trinkshop.com


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